BUILD / WEB APPLICATIONS

Web Application & Client Portal Development

Give customers and staff one place to complete key tasks. We build web apps and client portals that work in a browser, including installable versions when useful.

Request a project estimate

For customer services and internal operations.

Teams that need an online workspace for customer services, bookings, project tracking, approvals, reporting, or internal operations.

When everyday tasks outgrow separate tools.

We look at the tasks customers and staff need to complete and where the current process makes them difficult.

01

Customers chase updates across email threads

02

Staff copy the same information into several tools

03

Access rules and approval steps are hard to manage

04

Standard software does not support your business process

Customer and staff tasks, access, and app features.

We agree on the screens, task rules, user access, and connections the application needs.

01

Clear customer and staff tasks with appropriate access

02

Screens and features that work on phones and computers

03

Secure sign-in and organized business information

04

Requests, status updates, files, and approvals

05

Payments and connections to existing systems

06

Installable browser apps when they suit the work

Define the workflow. Build a usable first release.

We agree what customers and staff can see, submit, change, and approve. Then we plan the information and rules the app needs, build the first release in stages, and check each complete task, including who can access it and what happens if a connected service fails.

The estimate depends on who will use the app, how the tasks work, what information it stores, which services it connects to, and how it will be launched. We agree what the first release includes and how each stage will be reviewed before work starts.

See how we build

A connected workspace for customers and staff.

A web app for the agreed customer and staff tasks, with the administration tools, access rules, and launch and handover information included in the plan.

Test the journey from sign-in to completion.

We check that information is entered correctly, each customer can only see the right records, key tasks work on mobile, and errors can be handled. Before launch, we agree who will operate and maintain the app.

Planning your app or client portal.

Can you build a customer portal?

Yes. A portal can include account access, requests, status, files, or approvals based on your workflow. Requirements and access rules are agreed before development.

Can a web app connect with our existing systems?

If a service offers a supported way to connect, we can check what information can be shared, what account access is needed, and how connection problems should be handled before confirming the work.

What do you need to estimate a client portal project?

Tell us who will use it, what clients and staff need to do, and which tools it should connect to. This helps us describe the first release, flag questions to resolve, and prepare an estimate before you commit to development.

Describe the workflow your app should handle.

Tell us who will use the application, what they need to do, and which tools it should connect to. We’ll discuss the first release and send a proposal by email.

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