SCALE / INTEGRATIONS

API, CRM & Payment System Integration

Connect your product to the services your business uses. We set out what information is shared, how payment updates reach your system, and what to do if a connection fails.

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For businesses connecting products and operational tools.

Businesses connecting applications with payment providers, CRM platforms, accounting tools, inventory systems, or external services.

When updates fail to reach the right system.

We look for information that does not match, missed updates, and details staff have to copy between tools.

01

Teams manually transfer customer and transaction details

02

Records disagree across connected systems

03

Payment updates do not reach the application

04

Repeated events create duplicate actions

05

Connection failures are difficult to identify and recover

Service connections, payments, and checked updates.

We agree which services will connect, what information they share, when updates happen, and how to handle errors.

01

Check of service connections and account access

02

Agreement on what information is shared and where it is kept

03

Secure handling of service account details

04

Payment updates checked against the provider

05

Safe retries and prevention of duplicate updates

06

Connection testing, clear error reports, and recovery instructions

Agree what information moves and how to handle problems.

We check which connections each service supports and what account access is available. We agree where each record is managed and how updates should work. Before launch, we test completed, missing, repeated, and rejected updates using the service providers’ test accounts.

The proposal considers how many services are involved, how they can connect, what information needs to be shared, account setup, and possible failures. We agree on the work, required access, stages, and price before implementation.

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Connected systems with documented data flows.

The agreed system connections and checked information and status updates, with instructions on account access, errors, and who handles recovery.

Secure access, duplicate prevention, and recovery from errors.

We check account access, that updates really came from the expected service, provider limits, repeated updates, and retry behavior. Payments use the provider’s approved payment flow, and private account credentials are kept out of public pages and code.

Service access and payment connection questions.

Can you connect another service to our product?

We first check how that service can connect and what account access is available. This helps define what can be included.

How do you handle failed or repeated updates?

We define which updates can be safely retried, how duplicates are recognized, and what recovery step is available when an update cannot be completed.

Can you connect payments to our app or customer portal?

Yes, when the payment provider supports the way you need to take payments. We agree how payment status reaches your system and what happens if an update fails or arrives more than once. Payments use the provider’s supported payment process.

Identify the tools and information you need to connect.

List the systems you use, the information that should move between them, and any existing connection problems. We’ll assess the available APIs and discuss a proposal.

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